Shipping & Returns

Production time

Each product page shows its production time and an estimated delivery date. Production starts after you approve your design. Orders placed by 2 pm ET on a business day count from that day. We are closed on weekends and major holidays.

Shipping options

• Ground, with tracking emailed when your order ships.
• 2-day air, for faster delivery after production.
• Free ground shipping to one address on orders with a product subtotal of $1,000 or more.

Shipping to many addresses

At checkout, choose Many addresses and upload your recipient list as a CSV file. Each person gets one of every item in your bag, or the number in the Quantity column. Extra pieces ship to your address. Shipping is calculated per address and billed when the order ships.

Delivery dates

Delivery dates are estimates. Carrier delays and severe weather are outside our control. Need it by a set date? Call 888.994.7766 before you order.

Damaged, misprinted or defective

Report it within 48 hours of delivery, or within 5 days for problems you can't see on inspection. Email [email protected] with your order number and photos. Misprinted or defective? We reprint or replace it. For damage in transit, we help you file the claim with the carrier.

Returns

Every item is made with your logo, so all sales are final except for the cases above.

Address changes

Contact us as soon as possible. We can update an address until the order ships.